AI Chatbots & Voice AI Agents for Hospitality

AI concierge and booking assistant available 24/7

Deliver instant guest support with AI Chatbots and Voice Agents built for hotels, accommodations, travel agencies, and tour operators. Automate reservations, answer booking questions, manage guest requests, and increase direct bookings while reducing your support workload.

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Enjoy stress-free setup and integration fully handled by our team!

Capabilities

What Your Hospitality AI Assistant Can Do?

Answer questions about amenities, check-in, breakfast, etc. 24/7-across all channels

Assist with hotel, accommodation, and tour bookings

Check room availability instantly

Provide info on pricing and special offers

Recommend rooms based on guest preferences

Help complete reservations without leaving the chat

Escalate complex requests to your staff

Handle cancellations and booking changes

Upsell room upgrades and additional services

Support guests in multiple languages

Channels

Your Hospitality Business,
Connected to Every Guest Channel

  • Live Chat
  • Call
  • Email
  • WhatsApp
  • Social Media
  • SMS

Live Chat

AI-powered live chat that helps guests find accommodations, compare room options, check availability, answer booking questions, and complete reservations on your website.

Call

Voice AI receptionists that answer hotel calls around the clock, help guests book rooms, modify reservations, answer FAQs, and transfer complex requests to your front desk when needed.

Email

AI email agents that automatically reply to reservation requests, booking changes, cancellations, and general accommodation inquiries with human-like responses.

WhatsApp

AI-powered WhatsApp agents that provide instant booking support, reservation updates, check-in instructions, and guest assistance directly through WhatsApp.

Social Media

AI assistants that automatically respond to Facebook, Instagram, and other social media inquiries about accommodations, pricing, tours, availability, and bookings.

SMS

AI SMS agents to send booking confirmations, reservation reminders, check-in information, room-ready notifications, and promotional offers automatically!
Integrations

We Connect AI to Your Hospitality Ecosystem

Cloudbeds

Your AI agent connects with Cloudbeds to retrieve reservations, update guest bookings, and provide real-time stay information, ensuring a seamless guest experience.

Mews

Your AI agent integrates with Mews to manage reservations, access guest profiles, and assist with check-ins, check-outs, and booking updates in real time.

Oracle OPERA PMS

Your AI agent connects with Oracle OPERA PMS to synchronize guest information, room inventory, and reservations, enabling fast and personalized guest service.

SiteMinder

Your AI agent integrates with SiteMinder to access reservation details, monitor availability, and keep booking information synchronized across connected channels

Booking.com

Your AI agent integrates with Booking.com to access reservation details, assist guests, and manage booking changes seamlessly.

Expedia

Your AI agent connects with Expedia to access reservation information, communicate with guests, and keep booking details up to date automatically.

How Triviat AI Helps Hospitality Businesses

40%

Lower support workload

Our AI guest service automates routine guest requests across voice and chat, reducing front desk workload and freeing staff to focus on in-person hospitality.

65%

More direct bookings

Our hospitality AI responds instantly to booking inquiries across voice and chat, helping turn more guest interactions into confirmed direct reservations.

3x

Faster Guest Service

Our AI concierge answers guest questions instantly across voice and chat, ensuring every guest receives immediate assistance, even during peak hours.

“What impressed us most wasn’t just the automation, but how naturally guests interact with it. Reservation requests, room questions, and common inquiries are handled before our team even needs to step in.”

Charlotte Evans

Director of Operations at Storia Hotel

100%

Reservation coverage

70%

Fewer front desk interruptions

5

Channels connected

Power Your Hospitality Business with AI Chatbots & Voice Agents

Automate reservations, answer guest questions instantly, reduce front desk workload, and increase direct bookings with Triviat AI!
Book a Demo

Have questions about AI for your hotel or hospitality business?