AI Chatbots & Voice Agents for eCommerce!

Your AI sales & support team, available 24/7!

Give every shopper instant support with AI chatbots and voice agents for eCommerce. Let Triviat AI answer product questions, automate order updates, recover abandoned carts, and assist customers 24/7, so your team can focus on growing your business!

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Enjoy stress-free setup and integration fully handled by our team!

Capabilities

What Your AI Host for Restaurants Can Do?

24/7 customer support across chat, email, WhatsApp, phone calls, and social media

Support customers in 85+ languages for global sales and support

Seamlessly transfer conversations to human agents when needed

Handle peak shopping periods without hiring additional support staff

Instantly answer product, pricing, stock, shipping, and return questions

Automate order tracking, delivery updates, and return/refund requests

Recover abandoned carts with proactive AI follow-ups and reminders

Recommend products based on customer preferences and shopping behavior

Channels

Your eCommerce Store, Connected to All Support Channels

Live Chat
Call
Email
WhatsApp
Social Media
SMS

Live Chat

AI-powered live chat for eCommerce that instantly answers product questions, provides order updates, recommends products, and seamlessly transfers complex inquiries to your team when needed.

Call

Human-like multilingual voice AI agents for eCommerce that help customers find products, check order statuses, answer common questions, and escalate calls to your team whenever required.

Email

AI-powered email agents that automatically respond to product inquiries, order-related questions, return requests, and customer support emails with human-like accuracy.

AI-powered WhatsApp agents that handle product inquiries, order tracking, returns, and customer support directly within the app.

Social Media

AI-powered social media agents that handle product inquiries, order-related questions, and customer messages automatically, keeping your brand responsive 24/7.

SMS

AI SMS agents that automate order updates, delivery notifications, abandoned cart reminders, and customer follow-ups.

Zendesk

Your AI agent connects with Zendesk to retrieve, update, and resolve tickets instantly, ensuring smooth and efficient support.

Salesforce

Your AI agent integrates with Salesforce to log interactions, qualify leads, and provide instant insights.

Freshdesk

Your AI agent syncs with Freshdesk to manage tickets, provide instant responses, and streamline customer support without extra effort.

Zapier

Sync your AI Agent with thousands of apps via Zapier, streamlining processes without coding.

Hubspot

Your AI agent connects with HubSpot to track leads, update CRM records, and automate follow-ups, keeping your sales pipeline organized effortlessly.

Real-Time Shopify AI Support

With the Shopify integration, your AI agent uses real-time Shopify data to answer customer questions instantly, including:

Product availability
Pricing, return/refund related questions
Order status, delivery and shipping updates
Product details across your catalogue

How Triviat AI Helps eCommerce Businesses

30%

Fewer abandoned carts

Our AI customer service helps deliver instant answers that keep shoppers engaged and reduce cart abandonment.

88%

Higher customer satisfaction

Our 24/7 AI Chatbot for eCommerce improves response times and creates better shopping experiences.

37%

Higher conversion rates

AI customer service bots help turn more customer inquiries into completed purchases.

“Since integrating Triviat with our Shopify store, customers receive instant answers about products, shipping, and orders. Our support workload has dropped, and we’re seeing more shoppers complete their purchases with confidence.”

Sarah Mitchell

Owner at Urban Threads Online Store

70%

Reduction in cart abandonment

1.8K

Customer inquiries automated monthly

99%

First-response accuracy

Power your eCommerce store with AI customer service!

Book a demo and discover how Triviat’s AI customer service for eCommerce can automate your customer support, answer product questions, and help you increase sales!