Our Privacy Policy
Privacy and security are of utmost importance to Triviat, and we strive to ensure that our technical and organizational measures respect your data protection rights.
This Privacy Policy explains how we manage, process, and store personal data submitted while providing our services. “Personal data” refers to any information related to an identifiable individual or their personal identity.
Consent
By subscribing to our services or filling out a contact form on our website, you agree that we may collect, process, store, and use the personal data submitted in accordance with this Privacy Policy.
When you give us your consent, you retain the right to request corrections, have your data erased, or exercise your right to be forgotten.
Personal Data Collected
Identity and Contact Details of the Data Processor
Personal data is collected on our website by Triviat BV, a company registered under the laws of the Netherlands.
Data Protection Authority Declarations
Our data processing activities are registered with the Dutch Chamber of Commerce. You also have the right to file complaints with this supervisory authority regarding data protection.
Data Collected on the Website
When you use our platform or register, we collect and process personal data such as your first name, email address, and company details. This information is used to create and confirm accounts, send informational and transactional emails, and distribute newsletters.
Additional data, such as order history, browsing activity (with consent), and messages on our site, may also be collected. Some data is automatically gathered through cookies (see “Cookies/Tracking” below).
Purposes of Processing and Legal Basis
We collect your personal data to:
- Deliver our services and ensure performance, including identity verification.
- Resolve issues and improve the website and services.
- Analyze usage trends and improve user experiences.
- Notify you about our services, partner offers, or promotional activities.
For registered users, we process personal data to fulfill our contract. For newsletter signups and marketing materials, data is processed based on your explicit consent.
Third-Party Disclosures
Personal data collected on our website is primarily for Triviat’s use but may be shared with partner companies for support in providing our services.
Triviat does not sell or rent personal data for marketing purposes. Data may only be disclosed to third parties when:
- You (or an account administrator) authorize disclosure.
- It is necessary for processing transactions or delivering requested services.
- A government authority or legal body requires it by law.
- Subcontractors or sub-processors assist in service delivery (e.g., internet providers).
Access to Personal Data
In compliance with GDPR, only authorized personnel have access to personal data. To access, modify, or delete your data, contact us at [email protected]. Requests will be addressed within 30 days.
Cookies/Tracking
Triviat uses cookies to personalize and enhance the website experience. Cookies are files stored on your device that help track browsing activity and preferences.
By default, only essential cookies are installed, and additional cookies require your consent. Third-party platforms linked to Triviat (e.g., social media or integration tools) may also install cookies, which are subject to their respective cookie policies.
Data Retention
Triviat retains personal data only as long as necessary to deliver our services or comply with legal obligations. Data is deleted upon account closure unless otherwise required by law.
Data Storage and Transfers
Our servers are located within the European Union. We promptly notify users of any legal requests or breaches impacting personal data, in accordance with GDPR.
Security
Triviat employs industry-standard measures to protect personal data from unauthorized access, loss, or misuse. In the event of a data breach, affected users will be notified immediately, and appropriate measures will be taken to mitigate risks.
Privacy Policy Changes
Triviat reserves the right to update this Privacy Policy as laws and regulations evolve. We encourage users to review this policy regularly to stay informed.
For any questions or concerns about this Privacy Policy, please contact us at [email protected].