AI-Powered Voice & Chat for
eCommerce: Sell More, Support Better

Turn Every Inquiry into a Sale with AI

In eCommerce speed matters. Every missed inquiry is a lost sale. Answer questions, process orders, and offer 24/7 support—without extra staff.

5 Stars

Based on 369 reviews from

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24/7 support

100% human like

from 50 Eur/month

The impact of AI on your eCommerce business

30%

fewer abandoned carts

Instant AI responses keep customers engaged and prevent lost sales.

40%

more happy customers

Faster, 24/7 support improves satisfaction and loyalty.

25%

higher conversion rates

AI-guided interactions turn more inquiries into purchases.

Check out our real call examples

Check out real-life examples of how AI helps businesses run more efficiently, create personalized experiences, and improve communication across the retail industry.

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Why eCommerce businesses choose triviat AI

24/7 Support, Effortless Call & Chat Handling

Black Friday rush? Late-night questions? No problem. Our AI handles calls and chats 24/7, scaling to meet customer needs.

AI That Sounds Human

Forget robotic responses—our AI delivers natural, human-like conversations, making interactions seamless and engaging

AI-to-Human Handoff for Complex Cases

For inquiries that need a personal touch, our AI smoothly transfers conversations to human agents, ensuring high-quality service.

Increase Sales & Reduce Abandoned Carts

Customers often hesitate before making a purchase. Triviat AI can answer product questions, guide them through checkout, and reduce cart abandonment rates.

Our AI Solution Supports Phone & Chat Channels:

Our AI voice&chat Agents seamlessly handle phone, email, chat, WhatsApp and SMS, providing instant, 24/7 support across all channels. No queues, no missed calls—just fast, intelligent responses. And for more complex cases, a human agent can step in to ensure a smooth communication.

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How it works

Experience easy integration and powerful results

  • 1

    Customer Calls or Chats

    AI instantly responds to inquiries.

  • 2

    Understands & Assists

    AI answers questions, processes orders, and handles returns.

  • 3

    Transfers if Needed

    Complex issues get seamlessly handed off to a human agent.

Ready to boost your sales and customer experience with
AI-powered voice and chat?

Get started with free setup and zero risk.

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We connect your AI Agent to 5,000 + Apps

Check out our integrations

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Shopify

Your AI agent checks order status, sells products, recovers abandoned carts.

Zendesk

Your AI agent connects with Zendesk to retrieve, update, and resolve tickets instantly, ensuring smooth and efficient support.

Salesforce

Your AI agent integrates with Salesforce to log interactions, qualify leads, and provide instant insights, so your team can focus on closing deals.

Freshdesk

Your AI agent syncs with Freshdesk to manage tickets, provide instant responses, and streamline customer support without extra effort.

Zapier

Sync your AI Agent with thousands of apps via Zapier, streamlining processes without coding.

Hubspot

Your AI agent connects with HubSpot to track leads, update CRM records, and automate follow-ups, keeping your sales pipeline organized effortlessly.

Learn How AI is Transforming the Business Landscape

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Client testimonials

Check out what our customers say

“Working with Triviat’s AI Voice Agent has automated our customer support with seamless, human-like conversations.”

Anna Müller

CEO of Marketplace in Germany

“AI Voice Agent transformed how we handle customer inquiries, delivering fast and friendly service every time.”

Lars van Dijk

Head of CS, restaurant chain, NL

“Triviat AI Bot has revolutionized our customer support in retail, ensuring instant responses and happier customers—absolutely game-changing!”

Lena Schneider

CX Manager, Retail, DE

“With Triviat’s voice AI agent handling guest inquiries 24/7, our front desk team can now focus on delivering exceptional in-person service.”

Mark Jansen

General Manager, Hotels chain, NL

“AI Bot seamlessly handles our client onboarding and support requests, improving efficiency and cutting response times in half.”

Rachel Carter

VP of Customer Success, SaaS, US

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