Triviat Voice & Chat AI for Optical Shops

Turn Every Request into a Happy Client with AI

Triviat Voice & Chat AI handles bookings, rescheduling, and customer questions 24/7 across phone, chat, WhatsApp, and social media.

Clients can easily manage appointments, while Triviat answers FAQs and fills last-minute slots with proactive outreach.

Perfect for optical shops looking to automate support and keep schedules full — with friendly, always-on service.

5 Stars

Based on 369 reviews from

Benefits

Always available for bookings

Clients can schedule appointments even after hours, maximizing convenience.

Lower no-show rates with reminders

Automated reminders help reduce missed appointments.

Outbound automation for open spots

Triviat fills last-minute slots by reaching out to clients with offers or reminders.

Free up your team for client care

Staff can focus on in-store service, not phone calls or admin tasks.

How it works

Triviat AI Agent will handle all digital hustle — reservations, payments, patients reviews — so you can focus on what matters most: creating exceptional in-person experiences..

24/7 Booking Across Channels

Clients can book, reschedule, or cancel eye exams and other appointments anytime via phone, webchat, WhatsApp, social media, or email. Triviat instantly checks real-time availability, suggests open slots, and confirms bookings—no human intervention needed.

Intelligent Scheduling

Triviat balances optometrist schedules, service types (eye exams, lens fittings, repairs), and client preferences to optimize your calendar and prevent double bookings or idle time using AI.

Automated Reminders & Follow-ups

Triviat sends automated SMS, email, or chat reminders before appointments, reducing no-shows and allowing clients to confirm or reschedule with a single click. Our AI makes your optical shop as efficient as possible.

Handles Last-Minute & Multiple Requests

Triviat efficiently manages last-minute bookings and processes multiple appointment requests at once, even during peak hours—ensuring no call or message goes unanswered. Your staff can focus on in-store clients, not the phone.

Seamless Integration

Triviat integrates easily with your existing practice management or calendar software, syncing appointments and client data in real time—no new integration stress or data switching needed.

Personalized Experience

Triviat recalls client preferences (like favorite frames or past prescriptions), recommends products or services, and can send follow-up messages or special offers after appointments, enhancing loyalty and satisfaction.

Your AI Agent communicates with customers through any channel:

Operating across all communications channels

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We connect AI Agent to any App you use

With our integrations, you automate bookings, manage client chats 24/7, cut no-shows, and let your team focus on great in-person service.

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OptoSoft

Triviat integrates with OptoSoft to automate patient communications, manage inventory updates, and streamline appointment scheduling, enhancing overall operational efficiency.

MARVI

By connecting with MARVI, Triviat automates client follow-ups, appointment reminders, and inventory alerts, ensuring seamless clinic and store management.

CRMoptics

Triviat enhances CRMoptics by automating personalized marketing messages, appointment confirmations, and customer data synchronization across platforms.

Optyski

Integrating with Optyski, Triviat automates sales follow-ups, inventory notifications, and customer engagement, boosting productivity and customer satisfaction.

PractoPal

Triviat works with PractoPal to automate appointment scheduling, send timely reminders, and manage patient interactions, improving service quality and reducing no-shows.

Reservio

Triviat complements Reservio by automating booking confirmations, sending personalized reminders, and managing client communications across multiple channels.

Curious? See how Triviat AI can handle clients’ inquiries instantly.

Get started with free setup and zero risk.

Visionary Optics review

“With Triviat, your team no longer needs to juggle appointment calls and order updates. Customers get instant answers about pescriptions and product availability — and we finally have time to focus on in-store care.”

— Isabelle R. | Store Manager

138h

Average monthly call time saved

581

Automated bookings made

92%

Customer satisfaction

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