Triviat Voice & Chat AI for Optical Shops
Triviat Voice & Chat AI handles bookings, rescheduling, and customer questions 24/7 across phone, chat, WhatsApp, and social media.
Clients can easily manage appointments, while Triviat answers FAQs and fills last-minute slots with proactive outreach.
Perfect for optical shops looking to automate support and keep schedules full — with friendly, always-on service.
Based on 369 reviews from


Benefits

Always available for bookings
Clients can schedule appointments even after hours, maximizing convenience.

Lower no-show rates with reminders
Automated reminders help reduce missed appointments.

Outbound automation for open spots
Triviat fills last-minute slots by reaching out to clients with offers or reminders.

Free up your team for client care
Staff can focus on in-store service, not phone calls or admin tasks.
How it works
Triviat AI Agent will handle all digital hustle — reservations, payments, patients reviews — so you can focus on what matters most: creating exceptional in-person experiences..

24/7 Booking Across Channels
Clients can book, reschedule, or cancel eye exams and other appointments anytime via phone, webchat, WhatsApp, social media, or email. Triviat instantly checks real-time availability, suggests open slots, and confirms bookings—no human intervention needed.

Intelligent Scheduling
Triviat balances optometrist schedules, service types (eye exams, lens fittings, repairs), and client preferences to optimize your calendar and prevent double bookings or idle time using AI.

Automated Reminders & Follow-ups
Triviat sends automated SMS, email, or chat reminders before appointments, reducing no-shows and allowing clients to confirm or reschedule with a single click. Our AI makes your optical shop as efficient as possible.

Handles Last-Minute & Multiple Requests
Triviat efficiently manages last-minute bookings and processes multiple appointment requests at once, even during peak hours—ensuring no call or message goes unanswered. Your staff can focus on in-store clients, not the phone.

Seamless Integration
Triviat integrates easily with your existing practice management or calendar software, syncing appointments and client data in real time—no new integration stress or data switching needed.

Personalized Experience
Triviat recalls client preferences (like favorite frames or past prescriptions), recommends products or services, and can send follow-up messages or special offers after appointments, enhancing loyalty and satisfaction.
Your AI Agent communicates with customers through any channel:
Operating across all communications channels








We connect AI Agent to any App you use
With our integrations, you automate bookings, manage client chats 24/7, cut no-shows, and let your team focus on great in-person service.

OptoSoft
Triviat integrates with OptoSoft to automate patient communications, manage inventory updates, and streamline appointment scheduling, enhancing overall operational efficiency.

MARVI
By connecting with MARVI, Triviat automates client follow-ups, appointment reminders, and inventory alerts, ensuring seamless clinic and store management.

CRMoptics
Triviat enhances CRMoptics by automating personalized marketing messages, appointment confirmations, and customer data synchronization across platforms.

Optyski

PractoPal
Triviat works with PractoPal to automate appointment scheduling, send timely reminders, and manage patient interactions, improving service quality and reducing no-shows.

Reservio
Triviat complements Reservio by automating booking confirmations, sending personalized reminders, and managing client communications across multiple channels.
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